Shipping Information – skincaresscience.com
✈️ Delivery Options
• Standard Shipping: 3-5 business days
- USA: $4.95 (FREE over $50)
- Canada: $9.95 (FREE over $75)
- International: $14.95 (FREE over $100)
• Express Shipping: 1-2 business days
- USA: $12.95
- Global: $24.95
⏳ Processing Time
• Orders ship within 24 hours (Mon-Fri)
• Weekends/holidays excluded
• Delays possible for:
- Custom skincare sets
- High-demand product launches
📦 Packaging
All products ship with:
✓ Temperature-controlled insulation
✓ Recyclable coolant packs (for actives)
✓ Fragile product protection
🌍 International Orders
• Duties/taxes calculated at checkout
• Includes full tracking & insurance
• Return shipping not included
🔍 Tracking Your Order
- Click link in shipping confirmation email
- Check “My Orders” in your account
- Contact carrier after 72hrs of no updates
❗ Special Handling
For sensitive ingredients (vitamin C, retinol):
• Climate-controlled shipping available (+$8)
• Expedited processing recommended
FAQ
❯ Can I change my shipping address?
Yes, within 1 hour of ordering via your account
❯ Do you ship to PO boxes?
No – signature required for all deliveries
❯ What about extreme weather?
We monitor forecasts and may delay shipments to protect product integrity
❯ Where do you ship from?
Our climate-controlled warehouse in New Jersey